Digital Newsletter Edition
Join our Medicaid network today
Are you looking to add a new source of patients to your practice? Consider joining Delta Dental's Medicaid network. We are actively working to grow our Medicaid business and those efforts can mean more business for your office.
Being part of Delta Dental's Medicaid network is a great way to provide much-needed oral health care access to your community.
If you are not yet part of Delta Dental of Indiana’s Medicaid network, now is a great time to join. For information, about joining the Delta Dental Indiana Medicaid network, please visit bit.ly/DDINnetwork and submit the interest form.
To contact a representative in your area for further information, visit https://bit.ly/DDINmap.
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PACT is live
Be sure to check out Delta Dental's new, improved credentialing portal. The Provider Application and Credentialing Toolkit (PACT) is an online self-service portal that streamlines and simplifies your credentialing needs.
Replacing AppCentral, PACT is Delta Dental’s advanced credentialing platform. It offers a streamlined process, allowing providers to create an account, initiate an application and complete the credentialing process all within the application, a significant improvement over the previous system.
PACT provides a user-friendly interface, ensuring accurate information is recorded. The dashboard allows easy management of applications, with reactive questions and clear instructions that streamline the credentialing workflow for dentists and administrators.
If additional information is needed after submission, providers will receive an email linking them back to PACT, where clear comments and instructions for further edits will be displayed. You can quickly correct an existing application and resubmit to resume the credentialing process with minimal delay.
With PACT’s upload capabilities, users can easily attach files such as certificates, state licenses, or other required documents to supplement the credentialing application.
Agreements can be viewed and signed digitally, with customized agreements for each individual depending on state licensing and network selection. Check out the new PACT here.
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Important: Delta Dental of Kentucky has a new provider portal
Even if your practice is located in a state other than Kentucky, you might have Delta Dental of Kentucky members if they are employees of a business headquartered in Kentucky.
Please note that Delta Dental of Kentucky has updated to a new Dental Portal to verify insurance coverage of Delta Dental of Kentucky patients.
Please use the Dental HUB for all DDKY patient information.
Follow the steps below to verify benefits for patients with coverage from Delta Dental of Kentucky.
1. Go to www.deltadentalky.com.
2. Click “Sign in/Register” in the upper right-hand corner and select the option for employers, dentists and producers.
3. Select the option for "Dental HUB."
4. Click on “Sign in With Delta Dental” and log in through your Delta Dental account.
After signing in, add Delta Dental of Kentucky as a Payer Partner in Billing Set-Up on the HUB utilizing a prior DDKY claim. For further assistance, please email ProviderRelations@deltadentalky.com.
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Did you know: Dental Office Toolkit makes attachments easy?
The Dental Office Toolkit® (DOT) makes completing the daily tasks in your practice a breeze. From submitting claims to looking up member benefits to updating office information, DOT saves you time and gets you paid faster. Claims process within seconds, and if you take advantage of the electronic funds transfer option, claims are paid within hours.
DOT also now allows for easy uploading of attachments, making the claims process faster and easier than ever.
DOT is free to use, and if you don’t already have an account, registration is simple. Learn how you can set up your DOT profile, find how-to guides and more here.
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Three new courses added to the CE lineup
Looking to add continuing education courses to your schedule? Check out Delta Dental’s newest additions to its CE offerings.
Risk management and record-keeping:
This course provides dentists with essential knowledge and skills to effectively manage fraud, waste and abuse risk, along with strategies for ensuring business continuity and maintaining comprehensive record-keeping in their practice. This presentation will demonstrate practical applications and strategies to minimize professional liability while maintaining accurate records for compliance with regulatory requirements. We will also provide dentists with an understanding of fraud, waste and abuse.
Women’s oral health issues:
Women undergo a variety of hormonal and physical changes as they age, including puberty, pregnancy and menopause. These changes may have a significant impact on their overall health, but also their oral health, and the connection between the two is critical. The importance of regular dental visits in young children, establishing a dental home and an effective home care routine that can be maintained long-term are key parts of minimizing the negative effects of hormonal changes in women.
Premedication for invasive dental procedures and prevention of aspiration pneumonia:
The course reviews the current recommendations for SBE and LPJ infection prophylaxis indications and regimens. The history and rationale behind the recommendations will be presented.
Check out the latest course offerings for Indiana.
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Even more CE options
With the goal of helping to improve access to dental care for individuals with disabilities, Penn Dental Medicine has established a FREE new continuing education series through the support of the Delta Dental Foundation. The series, Center for Persons with Disabilities Presentation Series, is aimed at building awareness of the barriers to equitable oral health for individuals with disabilities, and developing competency to provide oral health care to this vulnerable population.
- Live webinars and on-demand courses
- Open to any U.S. licensed dentist and their support personnel at no charge.
- Dentists completing 18 or more of the courses within a three-year period will receive a certificate of completion from Penn Dental Medicine, an ADA CERP Provider, as a Disabilities Dentistry Clinician Expert.
Register for a free course at www.dental.upenn.edu/disabilitiescare.
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Keep these in mind:
Recredentialing process
Delta Dental recredentials network dentists every three years as part of your Delta Dental participation agreement. This process is done through the Provider Application & Credentialing Toolkit (PACT), an electronic enrollment and credentialing tool that allows you to complete required documentation, receive real-time application status updates and view archived submissions. Visit PACT here.